Forms are 
									
										passive
									
									 by nature. For the customer it always feels like 
									
										an extra effort
									
									 to fill a form 😑
									
									
Whereas, the conversational interface of a chatbot is 
									
										human-friendly
									
									 😊
									
									
This results in 
									
										seamless
									
									 data collection and 
									
										happier
									
									 customers 🤗