Your questions answered

Is the add-on free?

Yes, the add-on is completely free to use. The chatbot is created on our platform, Collect.chat under your Google account. Collect.chat has a free-forever plan and paid plans for premium features.

Is my data safe?

Yes. The data collected by chatbot will be saved in Collect.chat responses section. If you want the data in Google sheets, you can use our Google sheets integration from the dashboard.

Can I keep the chatbot and form in sync?

The add-on converts the form to a chatbot and not vice-versa. When there are new changes in your Google form, you can always push them to the chatbot by using the Update questions option in the add-on.

What's up with File upload question?

In Google form, the file upload is a special question linked to your Google drive. When such a form is converted, this question will be modified to a short answer question. The converted bot will have the file upload question as expected.

Can I use the form along with chatbot?

Of course! The chatbot is your Google form in another skin and the user experience is completely different. Try using both and see which one your audience prefers.

Do you provide support for users?

Absolutely. We are curious to hear your feedback and learn more about your conversion stories. We respond to all inquires via email. Just reach.at/collectchat for queries you may have.

For any help related to the add-on