Yes, the add-on is completely free to use. The chatbot is created on our platform, Collect.chat under your Google account. Collect.chat has a free-forever plan and paid plans for premium features.

Yes. The data collected by the form or the chatbot will be saved to the Form responses in your Google account. Collect.chat will also save a copy of the data. You can choose to turn off the saving this data.

The add-on converts the form to a chatbot and not vice-versa. When there are new changes in your Google form, you can always push them to the chatbot by using the Update questions option in the add-on.

In Google form, the file upload is a special question linked to your Google drive. When such a form is converted, this question will be modified to a short answer question. The converted bot will have the file upload question as expected.

Of course! The chatbot is your Google form in another skin and the user experience is completely different. Try using both and see which one your audience prefers.

Absolutely. We are curious to hear your feedback and learn more about your conversion stories. We respond to all inquires via email. Just reach.at/collectchat for queries you may have.